Our Our 1" BioThane leashes are waterproof stink-proof soft to the touch durable and feature a variety of colour options as well! They are easy to clean just a quick rinse under water is all it takes to get your leash looking new again.
Ensuring size is the buyer's responsibility and we don't accept returns or exchanges where the sizing was selected incorrectly.
- Photos are of the pastel blue with white accents | Sahara with OD Green accents
General Safety Tips:
- Always make sure you are clipping directly to the D ring.
- Always inspect gear prior to us for wear and tear that could potentially cause safety issues.
- Never use the gear for anything other than the intended purpose. Misuse of gear can lead to safety issues.
- It is not advised to let your dog drag the leash behind them on the ground.
- Don't leave your dog unsupervised while any gear is being worn.
- It is the buyer's responsibility to determine what gear is appropriate for their dog's size and strength as well as activity level. Kai's Canine Creative is not liable for any injuries or damages that may occur as a result of use.
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.