This listing is for a rope dog collar that is black orange and purple in 3/8 thickness. If you want it customized more please be sure to message me PRIOR to ordering.
PLEASE READ FULL DESCRIPTION BEFORE ORDERING.
PRODUCT: Our leashes are made of 100% cotton rope and colored using pet safe dyes. They are soft and comfortable yet very durable. We use heavy duty bolt snaps that firmly secure your pet's collar. 100% cotton twine is used to secure all splices (loops) and is dyed to match your leash.
PROCESS: Each item is custom made. Every rope leash is first spliced and whipped by hand then individually dyed. We typically need 7-14 days to complete an order before shipping. However these times may vary depending on the nature and quantity of the items ordered. If you need an item by a particular date please let us know.
CARE: Our leashes may be spot-washed in cold water only with a mild detergent and laid out to dry. Cotton can shrink when wet so please keep a close eye on your leash while it dries. If shrinking occurs pulling on it gently while wet should bring it back to it's original length.
SIZES: Our leashes come in two different widths: 3/8 inch and 1/2 inch. -1/2 inch is recommended for pets 50 pounds and over. -3/8 inch is recommended for pets up to 50 pounds. However if you have a strong puller or heavy chewer you may want to choose the 1/2 inch leash for a little extra durability.
IMPORTANT INFO. PLEASE READ BEFORE ORDERING.
**Cotton has a tendency to shrink and expand naturally depending on weather conditions and moisture. Please take this into consideration when using this product. We are not responsible for any shrinking/expanding that occurs during the shipping process or during use after sent to buyer.
**Colors may look slightly different than pictured. We try to get our photos as accurate as possible. Please take this into consideration when placing your order. In addition because every item is custom made no two items are exactly the same and the item you order may vary slightly from the photo.
**Please note that no leash is indestructible. Keep a close watch for wear and tear and replace when necessary. We will not be responsible for any mishaps that may occur due to the use of our product; the buyer is solely responsible for the product after it is shipped.
**We do not offer returns. We must put this policy in place in order to be able to ensure that we can continue to help as many dogs as possible with our donations to shelters & rescue organizations.
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.