A newly acquired product by The Green Pet Shop!
The Chillz Pad offers a non toxic pressure-activated cooling solution for your pet for a less expensive option to our premium Cool Pet Pad!
Cool Gel Keeps pets comfy!
Durable material.
Folds easily for storage.
Mold Resistant.
No need for water or refrigeration.
Available in 3 convenient sizes!
Medium: 19" x 15.5" x .25"
Large: 34.5" x 19.5" x .25"
XL: 37" x 31" x .25"
Cool Pet Pad and Chillz Get Mat - What's the Difference?
Although both our Cool Pet Pad and Chillz gel mat will provide your pet with a cool place to relax there are some key differences between the two products. Our Cool Pet Pad is the more premium product. It has a firmer gel that will prevent the gel from moving around when your pet lays on it. This will offer a more cushioned surface than the Chillz pad because it will prevent your pet from feeling the floor or surface the pad is place on. The Cool Pet Pad also has reinforced edges to offer extra protection from potential rips or tears. We also have created covers that were designed to specifically fit the dimensions of the Cool Pet Pad. These covers are NOT compatible with the Chillz mat dimensions. The Chillz mat can be seen as a more discounted option to the Cool Pet Pad. It has a more liquid? gel formula that will still offer the same cooling benefits of the Cool Pet Pad but as we explained the gel will be able to move around in the pad will not have the reinforced edges or the option to purchase a cover along with it.
Your pet's body heat may cause the pad to warm over time. When warming occurs remove pet from pad. Place pad in an area where the room temperature (ambient air) will cool and recharge the cooling pad.
Cleaning and Storage Instructions: Use soft cloth. Clean with mild soap and wipe clean with warm water. Allow to dry completely before use or storage. Store in a cool dry location. If planning to store for an extended period of time sealing the product in the plastic bag provided may increase useful life.
The Green Pet Shop cannot provide replacement products under warranty without photo proof of the damage and without dated documents showing the date of purchase. Limited 90 day manufacturers warranty.
This product is not meant for consumption. While the gel is non-toxic we always recommend taking your pet to the veterinarian if they ingest any part of the Chillz Gel Mat. In some cases allergic reaction can occur which can affect the health of your pet. If your pet is prone to chewing DO NOT leave it unattended with the Chillz Gel Mat.
Do not leave the Cool Pet Pad in direct sunlight or high heat this will affect the performance of the product.
KATHY IRELAND(R) WORLDWIDE PARTNERS WITH THE GREEN PET SHOP
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.